FAQs

Frequently Asked Questions

IF YOUR QUESTION ISN’T ANSWERED BELOW, PLEASE CONTACT US

 

WHERE DO YOU DELIVER?

We deliver to any address on the UK mainland. If you live outside the uk mainland / abroad we can arrange for your products to be shipped to you,  this will incur a shipping charge (at cost) Please contact us  to arrange a quote.  

 

WHAT'S YOUR RETURNS POLICY?

If you change your mind, you have 30 days from order to let us know. Please Contact us with the details.  To receive a refund, the item must be returned with all original packing and in its original condition. You will be liable for return costs, please see our terms and conditions for full details.  

 

CAN I SPEAK TO SOMEONE TO DISCUSS MY ARTWORK?

Yes, our landline is 0330 1280954 we are more than happy to go through anything you need to discuss, to get your order right first time. Or if you’d prefer contact us by email, to request a call back and we will schedule it in.

 

CARING FOR YOUR ARTWORK

Sensible precautions we advise are, make sure you secure your artwork to the wall using appropriate fixings. All our artwork comes “ready to hang” - with the correct fixings attached, but because every wall is different, we cannot supply screws / fittings for your particular wall.  

We use the highest grade Epsom Ultra Chrome Pro inks on all our giclee printed media, giving the finest results which will remain colourfast for many years. Please do be aware though, that if hanging your artwork in direct sunlight, this will over time cause the artwork to fade.